MPulse Privacy Policy
Last Updated: October 13, 2026
MPulse ("MPulse," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, disclose, and protect information when you visit www.MPulseLife.com, subscribe to our communications, purchase services, schedule assessments, or otherwise interact with MPulse.
1. Information We Collect
Depending on how you interact with MPulse, we may collect:
Personal Information
- Name
- Email address
- Telephone number
- Billing and contact information
- Account registration details
- Purchase, booking, and service history
Fitness and Wellness Information
When you voluntarily participate in MPulse assessments or training programs, we may collect information including:
- Fitness goals and exercise preferences
- Relevant health and exercise information you choose to provide
- Body composition measurements and progress metrics
- Photographs taken with your permission
- Training participation and assessment results
Technical Information
When you use our website, we and our service providers may collect:
- IP address
- Browser and device information
- Website activity and referring URLs
- Cookies, pixels, and similar tracking technologies
2. How We Use Your Information
We use personal information to:
- Process bookings, purchases, and service requests
- Provide MPulse fitness assessments and training services
- Track fitness progress and improve the client experience
- Respond to questions and provide customer support
- Send appointment reminders and operational communications
- Deliver marketing emails and text messages when you have provided the appropriate consent
- Improve our website, programs, and marketing
- Maintain website security, prevent fraud, and comply with applicable laws
Where required by law, we obtain your consent before using personal information for a particular purpose.
3. Email and SMS Communications
When you separately opt in, MPulse may send you marketing communications about fitness programs, wellness education, events, promotional offers, and related services.
Email: You may unsubscribe from marketing emails at any time by selecting the unsubscribe link included in our messages.
SMS: By opting in, you consent to receive recurring automated promotional text messages from MPulse. Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe or HELP for assistance. Consent is not a condition of purchasing goods or services.
Mobile Information and SMS Consent Privacy
MPulse does not sell, rent, or share mobile phone numbers or SMS opt-in consent information with third parties or affiliates for their own marketing or promotional purposes.
SMS opt-in data and consent will not be shared with third parties, except service providers acting on our behalf solely to deliver and support our messaging services, subject to appropriate confidentiality and data protection obligations.
4. Fitness Assessments and Hume Body Pod
MPulse may use Hume Body Pod technology and related applications to provide body composition measurements and progress tracking.
If you choose to connect with a Hume application or service, your information may also be processed under Hume's applicable privacy practices and terms.
MPulse uses assessment data to support fitness programming, track progress, and personalize the services you request.
We will not use your individual body composition measurements or assessment photographs in public marketing materials without your separate authorization.
5. Healthcare and Third-Party Medical Services
MPulse may introduce clients to independent third-party healthcare providers and medical service platforms, including OutfitMD, for access to wellness-related consultations and prescription-based services where legally available.
These services are subject to the healthcare provider's own terms, privacy policies, consent requirements, and medical eligibility determinations.
MPulse does not independently diagnose medical conditions or prescribe medications through its fitness business.
If you choose to engage with an independent healthcare provider, that provider may collect medical and other sensitive information directly from you.
MPulse will not receive or use your medical records for marketing without an appropriate legal basis or authorization.
6. How We Share Information
We may disclose information to service providers that help us operate our business, including:
- Shopify and payment processors
- Website hosting and analytics providers
- Email and SMS delivery platforms
- Scheduling and customer relationship management systems
- Fitness technology providers involved in delivering requested services
- Independent healthcare providers when necessary to facilitate a service you request and legally permitted
We may also disclose information when required by law, to protect our legal rights, or in connection with a permitted business transfer.
We do not authorize service providers to use personal information for purposes unrelated to the services they perform for us, except as otherwise disclosed and permitted by applicable law.
7. Cookies and Advertising Technologies
Our website may use cookies, analytics software, and advertising technologies to improve functionality, understand website traffic, and measure marketing performance.
Depending on your location, applicable law, and website settings, you may have the right to opt out of certain tracking, targeted advertising, or data sharing activities.
You can manage available preferences through our website's privacy controls or through applicable browser settings.
8. Data Security and Retention
We use reasonable administrative, technical, and organizational safeguards intended to protect personal information.
No internet transmission or electronic storage system can be guaranteed completely secure.
We retain information for as long as reasonably necessary to provide services, maintain business records, fulfill legitimate purposes, resolve disputes, and satisfy legal requirements.
9. Your Privacy Rights
Depending on where you reside, you may have rights to:
- Request access to personal information
- Request corrections to inaccurate information
- Request deletion of certain information
- Withdraw marketing consent
- Opt out of certain data sharing or targeted advertising
- Exercise other rights available under applicable privacy laws
To submit a privacy request, contact [PRIVACY EMAIL ADDRESS].
We may need to verify your identity before processing certain requests.
10. Children's Privacy
Our website and marketing programs are intended for adults aged 18 and older.
We do not knowingly collect personal information from children under 13 through our website without appropriate authorization.
11. Changes to This Policy
MPulse may update this Privacy Policy periodically to reflect changes in our services, practices, or legal obligations.
Updates will be posted on this page with a revised effective date.
12. Contact Us
MPulse
Website: https://www.MPulseLife.com
Email: donna@MPulseLife.com
Phone: 908-738-9015